Effective Outsourcing

For Efficient Businesses

Remote Owl is a business solutions company that is driven by clear communication. Instead of false promises, we use best practices and proven methodologies to give you the best results at affordable rates.

Let's Talk

Expanding Our

Services that balance quality and cost

Control your internal costs without compromising your customers’ experience with our outsourced support services.

Medical Industry Services

Work with certified experts who understand your industry

At Remote Owl, we have developed a niche in the Medical Industry, we specialize in Denied and Aging Claims. Billing can be a stressful ordeal, that’s why we provide you with a team of HIPAA-certified Business Associates who have an extensive background working with both In-Network & Out-Network Facilities.

We make sure that you get paid so you can focus on your patients.

Our medical industry services cover the following:

  • Front Desk
  • Verification / Pre Authorization
  • Medical Records
  • Authorizations
  • Billing
  • Collections

Customer Support

Build customer loyalty, and leave the right impression

Every interaction with your customers is an opportunity to leave a good impression. That’s why good customer support is a big deal. At Remote Owl, we only hire college graduates who are fluent or native English speakers. Each member of your outsourced customer support team is a qualified professional who can make each customer interaction work in your favor.

Our team provides customer support services through the following channels:

  • Phone
  • Email
  • Chat

Virtual Support.

Access qualified assistants anytime, anywhere

Your time is a finite resource. While you can’t add more hours to your day, you can boost your productivity by hiring a virtual support agent. Whether you need help with marketing, creating business frameworks, or your everyday business tasks, our qualified virtual support agents are ready to jump in and take that burden off your shoulders.

We currently offer the following virtual support agent roles:

  • Remote Helper
  • Virtual Marketer

Back Office Services

Invisible to your customers, visible for your bottom line

Back office services are the backbone of your business success. With Remote Owl, you can outsource redundant tasks to lower your operational costs and improve your margins.

Our qualified team gives you the outsourcing edge without compromising the effectiveness of your internal business processes.

The following are the main back-office services we provide:

  • Quality Assurance
  • Reporting & Evaluations
  • Social Media Management
  • Lead Generation
  • Data Entry & Analysis

A fresh take on business solutions outsourcing

No overpromises, no incompetent agents, no Bureaucracy

We’re a business solutions company with a unique approach to outsourcing. At Remote Owl, we believe in friendly communication, deep knowledge of processes, and positive work environments that promote creativity. Customer support and outsourcing sweatshops are poor work environments that give you poor results. And that’s why we stay away from this business model.

Our company’s culture puts the employees first to attract qualified and well-educated talent who give the job their all. The result is happy clients, happy employees, and good business all around. It’s one of those rare “everybody wins” types of situations.

We offer a wide range of high-quality outsourced business solutions. Our services allow you to grow your team, lower your operational costs, and avoid the not-so-pleasant side of outsourcing. 

Unlike the archaic call center business models that have zero interest in your success, we have a more hands-on approach. We collaborate with your business, exchange strategies, ideas, and build long-term relationships that help everybody win.

Helping your business achieve its goals is a team sport. Individual efforts won’t cut it, and that’s why we focus on building qualified teams that can collaborate together to get the job done.

Our virtual support agents are all college graduates who are fluent or native English speakers. Add a pinch of relative industry experience and stir it all with a positive work environment. That’s our recipe for successful business solutions outsourcing.

Why Us?

4

Great Services

40

Happy Clients

150

Experienced Workers

Remote Owl Versus

FeaturesRemote OwlInhouse Team
No wage taxes
Zero overhead
Truly scalable (on-demand)
No additional office rent
No hardware/software required
Work in the cloud
FeaturesRemote OwlBPO Outsourcing
Vetted & qualified callers
Fully Managed Team
Never pay for idle time
Full Analytics
Easy & fast set-up
No long-term commitment